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Collection of Personal Data
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Use of Personal Data
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Storage and Security of Personal Data
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User Rights and Contact Information
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8. Policy Changes and User Notification
Collection of Personal Data
At Zanora, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect your information when you shop with us.
Information We Collect
Personal Information: When you place an order, create an account, or contact us, we may collect details such as your name, email address, phone number, billing and shipping addresses, and payment information.
Usage Data: We may gather data on how you access and interact with our website. This can include information such as IP addresses, browser types, the pages visited, and other diagnostic data that help us improve your experience on our site.
Cookies and Tracking Technologies: To enhance your shopping experience and tailor our offerings to your preferences, we use cookies and similar tracking technologies. You can manage these cookies in your browser settings if you wish to disable them.
How We Use Your Information
Order Processing: Your personal information allows us to process and fulfill your orders, including sending order confirmations, tracking details, and handling returns or refunds.
Customer Support: We use your contact details to respond to your inquiries, provide support, and address any issues you may encounter.Marketing and Promotions: If you have opted in, we may send you updates on new products, exclusive offers, and other promotions. You can unsubscribe from these communications at any time.
Website Improvements: Usage data helps us analyze trends, troubleshoot performance issues, and optimize our website's usability and functionality.
Data Security
We take robust measures to protect your personal information. Zanora uses industry-standard security practices, including encryption, secure servers, and access controls to ensure that your data is safe from unauthorized access, alteration, or disclosure.
Third-Party Sharing
Zanora does not sell or rent your personal information to third parties. However, we may share information with trusted service providers who assist us with payment processing, order fulfillment, and website analytics. These third parties are required to protect your data and use it only for the purposes we specify.
Your Rights and Choices
You have the right to access, modify, or request the deletion of your personal information at any time. Please contact us at ZanoraSuppo@gmail.com to exercise these rights or to inquire about our data practices.
Use of Personal Data
At Zanora, we use your personal data responsibly and solely for purposes that enhance your shopping experience and ensure compliance with legal requirements. The main uses of your personal data include:
Order Processing:
We use your data to process and fulfill orders, provide order confirmations, tracking details, and handle returns or refunds.
Customer Support:
Your information allows us to respond to your inquiries, provide assistance, and address any issues with your order.
Personalization:
To make your shopping experience more enjoyable, we may use your browsing and purchase history to offer personalized product recommendations.Marketing Communications: If you’ve opted in, we may send you promotional offers, product updates, and newsletters. You can unsubscribe from these communications at any time.
Website Improvements:
Usage data helps us analyze traffic patterns, troubleshoot performance issues, and improve our website’s usability and functionality.
Legal Compliance: Your data may be used to comply with legal obligations, such as fraud prevention and regulatory requirements.
Storage and Security of Personal Data
At Zanora, protecting your personal information is our priority. We follow strict protocols to ensure that your data is collected, stored, and used responsibly and securely.
Data We Collect for Order Fulfillment
To process and deliver your orders, we collect only the essential information. For example, your name, address, and contact details are needed to ensure your order reaches you quickly and accurately. This data is used exclusively for order-related purposes, including tracking and delivery updates.
Limited Data Collection
Zanora commits to collecting only the minimum personal data required for a smooth shopping experience. We do not request additional information that is not directly related to fulfilling your order or improving our services. Your personal data is never collected or stored for unrelated purposes.
How We Secure Your Data
To protect your personal information, we use advanced security practices and technologies. This includes encryption, secure storage servers, and strict access controls. Only authorized personnel with a direct need for handling customer information—such as those responsible for order processing and support—have access to your data.
Data Retention and Disposal
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, such as completing transactions and maintaining accurate records for customer support. When your data is no longer needed, we ensure its secure deletion from our systems.
Third-Party Data Security
In some cases, we work with trusted third-party providers who help us fulfill orders, process payments, and analyze website performance. Each of these partners adheres to rigorous security standards and is only permitted to use your data in accordance with Zanora’s policies.
Your Rights and Control Over Your Data
We respect your right to control your personal information. You may request access to your data, ask us to update or correct any inaccuracies, or request deletion of your data when it is no longer needed. Please contact us if you have questions or would like assistance managing your data.
At Zanora, we respect your rights regarding your personal data and are committed to transparency and assistance. Below is a summary of the rights you have under data protection laws, along with how to contact us for support.
Right to Access:
You have the right to request details of the personal data we hold about you, including how it is used and with whom it may be shared.
Right to Rectification:
If you believe that any personal data we hold about you is inaccurate or incomplete, you may request corrections to ensure accuracy.
Right to Deletion (Right to be Forgotten): You may request the deletion of your personal data from our records when it is no longer necessary for the purposes it was collected, or if you withdraw your consent.
Right to Restrict Processing:
Under certain circumstances, you have the right to request that we restrict the processing of your personal data, such as when verifying the accuracy of the data or when you contest its usage.
Right to Object:
You have the right to object to the processing of your personal data for specific purposes, including direct marketing.
Right to Data Portability: You may request a copy of your personal data in a commonly used format, allowing you to transfer it to another organization.
Exercising Your Rights
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before fulfilling requests to ensure your data is protected and accessed only by you.
Contact Information
If you have any questions, concerns, or would like to exercise your rights regarding your personal data, you can reach our support team at:
Support Email: [support@zanora.com]
Our team is dedicated to responding promptly and assisting you with any questions or requests related to your privacy and data security.
User Rights and Contact Information
At Zanora, we are committed to maintaining transparency regarding how we collect, use, and protect your personal information. As part of this commitment, we may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Notification of Changes
When we make significant changes to this Privacy Policy, we will notify you by posting a prominent notice on our website or through other communication channels, such as email. This notice will inform you of the nature of the changes and the effective date of the updated policy.
Reviewing the Privacy Policy
We encourage you to periodically review our Privacy Policy to stay informed about how we are protecting your information. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the updated policy.
Effective Date
This Privacy Policy was last updated on [insert date].
If you have any questions or concerns about our Privacy Policy or the changes made, please feel free to contact us at ZanoraSuppo@gmail.com.